Shipping Policy

Shipping Policy – Fast, Transparent & Global Delivery

At Clothency, we believe fashion should arrive quickly, safely, and without hidden costs. We offer worldwide shipping with clear delivery times and simple, customer-friendly policies—so you can shop with peace of mind.


🌍 Global Shipping Coverage

We ship to most countries and regions around the world. Our logistics partners are carefully selected to ensure smooth and reliable international deliveries.


🕒 Order Processing Time

  • Processing Time: All orders are processed within 1–3 business days (excluding weekends and holidays).

  • After processing, you will receive a confirmation email with tracking details.


🚚 Shipping Methods & Delivery Time

Shipping Method Estimated Delivery Time Rate
Standard Shipping 7–12 business days USD 10 (Free on orders over $60)
Express Shipping 3–7 business days USD 15 (Free on orders over $100)

Note: Delivery times may vary slightly depending on your destination and local logistics conditions.


💸 Shipping Rates & Free Shipping

  • Orders over $60  Free Standard Shipping

  • Orders over $100  Free Express Shipping

  • Shipping fees are automatically calculated and shown at checkout based on your order total.


✅ Duties & Taxes

At Clothency, we cover all customs duties and import taxes for international orders.
You only need to pay the total shown at checkout — no surprise fees upon delivery.


🔍 Tracking Information

All shipments include tracking numbers. Once your order is shipped, you will receive a tracking link via email. Please allow up to 24–48 hours for the tracking information to become active.


⏳ Delivery Delays

While we strive to deliver orders within the estimated timeframes, occasional delays may occur due to:

  • Seasonal high volumes

  • Customs inspections

  • Local courier delays

We appreciate your patience during such periods and are always here to assist.


📬 Contact Us

Have questions about your shipment? Need help tracking your order?
Feel free to contact our support team anytime:

📧 Email: support@clothency.com

We’re happy to help make your shipping experience smooth and worry-free.


Clothency – Wherever you are, your style is on the way.
Thank you for shopping with us!